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ITS - Web Services Alerts

/alerts May 09 @ 5:36 pm

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

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The most recent ITS Alerts affecting Web Services are listed below and are also published via the Web Services Alerts RSS feed. In addition to the alerts below, a continuously updated list of the latest virus threats is provided on the right side of this page.

green boxResolved: DNS Problems

Last updated on April 28, 2008 at 09:57:13 AM

ITS has determined the cause of the DNS problem. The problem was traced back to two residence hall machines that were overloading the DNS servers. The problem has been resolved....read more

green boxResolved: Power Problem Affecting Some ITS Services

Last updated on April 21, 2008 at 06:01:46 PM

The search engine service has been fully restored as of 4:53 p.m.

green boxResolved: WebAccess service degraded

Last updated on March 27, 2008 at 01:38:39 PM

The load was back to normal levels by 13:33, and responsiveness improved by then. Personnel continue to investigate the problem.

green boxPASS Explorer outage

Last updated on March 21, 2008 at 12:01:18 PM

PASS Explorer (web site explorer.pass.psu.edu) was unavailable, support personnel are investigating the cause.

green boxResolved: Intermittent Problems with Certain ITS Web Services

Last updated on March 5, 2008 at 10:43:05 AM

Normal operation has been restored to the affected services. ITS Staff will continue to monitor the system.

green boxServer Maintenance

Last updated on January 15, 2008 at 03:28:19 PM

During the ITS maintenance window on Thursday, January 17, we will be applying security and OS updates to our web servers. Some systems may require a restart, and brief outage....read more

green boxResolved: Partial PASS (and related) Service outage

Last updated on January 15, 2008 at 12:18:02 PM

We are considering this problem with the PASS servers resolved and closing the alert. None of the servers have crashed since the last round of patches. The vendor has expressed...read more

green boxResolved: its.psu.edu outage.

Last updated on December 13, 2007 at 07:54:32 AM

This morning at 7 AM, ITS staff identified a problem with the machine that serves up its.psu.edu. The server was not serving up web pages. A number of diagnostic and...read more

green boxResolved: Follow-up Information re: Degraded WebAccess Service (formerly Resolved: WebAccess service degraded)

Last updated on December 3, 2007 at 04:49:15 PM

In order to address some outstanding performance issues with the WebAccess cluster, one of the systems that supports it had its filesystem changed on Friday, November 30, during the regularly...read more

green boxResolved: Power Outage Scheduled for ITS Off-site Machine Room, November 21

Last updated on November 21, 2007 at 08:01:06 AM

A power outage at one of ITS'off-site machine rooms is scheduled for early Wednesday (11/21/2007), between 12:01 a.m. and 5:00 a.m. During this time, PASS-related services, including Web services, may...read more

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