Current Alert
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WebMail 
The most recent ITS Alerts affecting WebMail are listed below and are also published via the WebMail Alerts RSS feed. In addition to the alerts below, a continuously updated list of the latest virus threats is provided on the right side of this page.
Resolved: DNS Problems
Last updated on April 28, 2008 at 09:57:13 AM
ITS has determined the cause of the DNS problem. The problem was traced back to two residence hall machines that were overloading the DNS servers. The problem has been resolved....read more
Resolved: Power Problem Affecting Some ITS Services
Last updated on April 21, 2008 at 06:01:46 PM
The search engine service has been fully restored as of 4:53 p.m.
Resolved: WebAccess service degraded
Last updated on March 27, 2008 at 01:38:39 PM
The load was back to normal levels by 13:33, and responsiveness improved by then. Personnel continue to investigate the problem.
Resolved: Follow-up Information re: Degraded WebAccess Service (formerly Resolved: WebAccess service degraded)
Last updated on December 3, 2007 at 04:49:15 PM
In order to address some outstanding performance issues with the WebAccess cluster, one of the systems that supports it had its filesystem changed on Friday, November 30, during the regularly...read more
Penn State WebMail Scheduled Maintenance, Friday, October 19
Last updated on October 18, 2007 at 05:03:55 PM
Penn State WebMail will be taken offline for regular system testing on Friday, October 19, during the regularly scheduled maintenance window (5:00 - 7:00 a.m.). During this time, users will...read more
WebAccess Slowness
Last updated on October 4, 2007 at 11:56:33 AM
Information Technology Services (ITS) experienced slowness with Penn State WebAccess. In an effort to correct the problem with WebAccess, WebMail was not available from 11:06 to 11:25. The cause of...read more
WebAccess service degraded
Last updated on September 19, 2007 at 10:54:51 PM
WebAccess began experiencing a performance problem at 10:00 p.m. The cause was identified and a fix put into place at 10:25 p.m. The performance issue was resolved by 10:46 p.m....read more
Resolved: WebMail - System Tests Exceeded Maintenance Window
Last updated on August 17, 2007 at 07:08:57 AM
As for 7:05 AM all service has been restored to WebMail.
Resolved: Problem with WebMail2's Compose Feature
Last updated on August 7, 2007 at 11:21:04 AM
Due to a queuing problem with Listserv, the WebMail2 alert was posted to the ITS Alerts Web site but was not sent to the L-ITS-ALERTS list in a timely manner....read more
Resolved: Penn State WebMail Unexpected Outage
Last updated on July 24, 2007 at 11:36:55 AM
Penn State WebMail is currently experiencing problems with its hardware. As a result, the service is unavailable. Staff are working on to resolve the problem as soon as possible. Thank...read more


