TLT Unit Specific Information
Telecommunication Requests
Telecommunication & Networking Service Request (TSR) ONLY - staff requesting new or making changes to telecommunications services [other than cellular and long distance programs (i.e., calling cards) and Call Center services (i.e., audio/video conferencing, message service)] should visit
http://www.tns.its.psu.edu/forms/TSR.HTML for contact information as well as instructions on how to complete a TSR. Prior to filling out a TSR, it is advisable to complete an online Service Inquiry form. These forms can be accessed by clicking on the appropriate "Service" from the URL above and then by clicking on the link to the "Web service inquiry" form. Once the service inquiry form has been completed and submitted, a TNS Design Service Manager (DSM) will be in contact to assist with the TSR process.
Consulting Service Request (CSR)/Cellular Service & Equipment (CS&E) ONLY - staff needing new or making changes to cellular and long distance programs (i.e., calling cards) or Call Center services (i.e., audio/video conferencing, message service) should visit
http://css.its.psu.edu/ to access instructions on requesting the appropriate service. For additional assistance with cellular service, please contact John Coder at
juc20@psu.edu.
NOTE: As always, if you need assistance with determining your needs, you may contact ITS Consultant, Mary Funk, at
meh3@psu.edu or 863-9310 for expert advice and guidance.
After the TSR or CSR/CS&E forms have been completed - please forward them via e-mail, along with the Unit approvals to your ITS Financial Team at
TLTFinancial@psu.edu. The Primary Budget Contact person from ITS Financial Services will print off the form(s), get the Financial Advisor and Financial Officer's signatures and forward the form(s) on in the process. They will retain a copy for their records and for CRFN purposes. The Financial Advisor will adjust any budget information, as appropriate, when the form is signed. Also, as an FYI, the Primary Budget Contact will be listed as the Billing Contact on the TSR/CSR (previously listed as Angie Taylor).
If you have any questions, please contact your Financial Advisor or Primary Budget Contact person from ITS Financial Services.
