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Harassment Call Trace Feature Now Available on University Park Phone System - ITS News - ITS News

/news May 18, 2008

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Harassment Call Trace Feature Now Available on University Park Phone System

Published on April 29, 2008

Call Trace capability has been added to the University Park VoIP telephone system. In addition, the numerical access code for Call Trace on the University's legacy Centrex telephone system has been changed to *57. By hanging up and dialing *57 immediately after receiving an obscene, harassing or life-threatening phone call, individuals who use the University's telephone system can request a trace against the telephone number used to place the call. The service will only trace the last incoming call and details of the trace will be flagged for use by University Police Services. Activating Call Trace does not automatically alert Police Services that an obscene, harassing or life-threatening call has occurred. Therefore, individuals are encouraged to notify University Police Services at 3-1111 (in addition to initiating call tracing), when this type of a call has been received. Detailed instructions for using Call Trace at University Park are outlined at http://tns.its.psu.edu/services/VOICE/features.html#calltrace. Those living off-campus who receive obscene, harassing or life-threatening phone calls should refer to the instructions at the front of the Verizon Telephone Directory and contact the local police department.



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