Staff Guide

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Essential services needed by staff to perform the University's financial transactions, record-keeping, and service responsibilities.

Getting Started

Your digital identity
The Penn State Access Account is a user ID and password that represents your digital identity at Penn State. You need it to access many University Services.
Get connected
Your supervisor or the computer support staff in your department can advise you regarding computing resources and how to get connected in your department. If you need assistance with getting connected to the University's network or the Internet, contact the ITS Help Desk.
Be Safe
Practice safe computing to protect your privacy and prevent the loss of your system and files. Learn how to defend against threats such as viruses, spyware, and phishing scams.

Essential Services

Administrative Systems
Administrative information systems are used to process financial transactions and record keeping functions for the University. To request access to these systems, ask your supervisor or contact the representative for your area.
Computer Store
Purchase computer systems, software, printers, scanners, cameras, peripherals, and supplies at an academic discount.
Free Downloads
Get free software for e-mail, file transfer, Web browsing, virus protection, enterprise calendar service, and more.
Help Desk
Get 24/7 assistance by phone, email, or at convenient locations.
Learning opportunities
Participate in hands-on training, lectures, forums, conferences, symposia, and special interest groups.
Libraries
Peruse an extensive collection of traditional and digital resources.
Network and Telecommunications
Request network, phone, TV connections, and videoconferencing facilities.
Policies, guidelines, and laws
Learn the expectations for appropriate use of technology.
Publishing
Get support for theses, dissertations, book, and Web publishing.
Research
Learn about high performance computing resources and support.